troubleshooting

Troubleshooting is a good skill to have, says my Web developer. Yes I agree. It is a challenge to troubleshoot something when you don't know exactly what you are talking about though. Yesterday, I was knee deep in 'name servers' and DNS and FTP and SMTP and ISP. And strangely I know a lot more today about these once-mysterious three letter 'words'.Did you know that certain email providers such as